Return Policy

If you are not happy with your purchase for any reason, we will gladly accept your return within 30 days of the shipping date.

To return your Lumo Back or Lumo Lift sensor, visit our support page to initiate the return process and your refund will be processed within 7-10 business days of receipt at our warehouse.

Your refund (minus shipping and handling fees, if any) will be issued in the form of your original payment method.

Please allow 1 – 2 billing cycles for the refund to appear on your physical credit card statement.