Frequently Asked Questions

What does Lumo Lift do? What activities do you track?
Lumo Lift is a small, beautiful device that you wear on your chest to track your daily activity and help to improve your posture. It pairs with an iOS or desktop app to allow you to view your progress and gain valuable insights about your behavior. Lift measures how many steps you take each day, how many calories you burn, and how much time you spend in strong, confident posture. If you choose, Lift can also provide discreet vibratory feedback when you slouch to gently remind you to sit tall and stand strong.

How is Lumo Lift different from Lumo Back?
Lumo Lift is a small sensor that you can clip anywhere on your chest and shoulders using an interchangeable magnetic clasp. It focuses on improving how you hold your chest, shoulders, and upper back in order to help you gain confidence, improve your appearance, and lead a healthier, more active life. When you want to buckle down and really focus on improving your posture and presence, enter a Coaching session to receive gentle vibrations when you slouch. Based on your profile and behavior, Lift provides insights and actionable recommendations to help you improve. You’ll also earn badges and awards for being awesome!

Lumo Back is worn on a belt around your lower back and focuses on improving lower back posture to prevent and reduce back pain. It vibrates when you slouch to remind you to sit straight and stand tall. Lumo Back is great at helping to encourage you to move more throughout your day by tracking the amount of time you spend sitting and standing each day, as well as the number of times you stand up. It also tracks the number of steps you take, the distance you walk and run, and the calories you burn each day.

How long is the battery life?
The Lumo Lift’s battery lasts for 5 days. When it’s time to recharge it, simply snap your Lift into the included charger and it will completely recharge in under 2 hours.

Do I need a mobile device to use Lumo Lift? Which one?
Currently, you can use Lumo Lift with iOS devices, select Android devices and Windows PCs running Windows 7 or higher with the Windows Dongle. The Lumo Lift is compatible with Apple iPhone 4S, 5, 5S, 5C, iPod Touch (5th gen), iPad (3rd and 4th gen), iPad mini, iPad Air. Compatible Android devices include: Samsung Galaxy S3 / S4 / S5 / S6, Samsung Note 3 / Note 4, Samsung Galaxy Tab 4 7inch / 8 inch, Nexus 5 / 6, LG G3 / G4, Moto X (2nd gen).

Will people be able to tell that I’m wearing Lumo Lift?
That’s up to you! Because Lumo Lift is small and has a beautiful, customizable magnetic clasp, you can choose how you prefer to wear it. Lift can be worn almost anywhere on your chest and shoulders without losing functionality. Choose to show off your Lift clasp outside your clothing as a stylish accessory, or make Lift your little secret by tucking it under your shirt collar or attaching it to your bra or camisole strap using the included clip.

Can Lift remind me not to slouch from my upper back, chest, and shoulders?
Yes, absolutely! Lift was designed specifically to help address upper back slouching, which helps to dramatically improve your appearance and confidence.

How will Lumo Lift improve my life?
Lumo Lift helps you look and feel more confident, while also encouraging you to lead a healthier, more active life. With Lift, you’ll learn to hold yourself in good posture that makes you look slimmer and more attractive. Studies have shown that strong, open poses not only make you appear more confident to others, but actually make you feel more confident. Furthermore, Lumo Lift tracks all of your walking, running, moving, and grooving and offers personalized recommendations to help you find easy ways to fit more activity into your day.

When does Lumo Lift vibrate?
When you choose to turn on Coach Vibrations, the Lumo Lift will gently vibrate when you slouch or hunch. Don’t want to receive vibrations anymore? Simply turn off Coach Vibrations and Lumo Lift will continue to passively track your posture and activity without any vibrational feedback.

It’s small, right? So, how small are we talking?
Lift is 25.5 mm wide, 46 mm long and 7 mm thick. That’s about 1 inch wide, 1.75 inches long, and a quarter of an inch thick.

How is Lumo Lift different from other fitness trackers?
First, Lumo Lift and Lumo Back are the only fitness trackers on the market that measure your posture. While other fitness trackers focus on data and numbers, Lumo Lift goes further by providing actionable feedback to help you improve your life. Instead of just telling you how many steps you take each day, for example, we provide personalized suggestions and feedback to help you meet and exceed your goals.

What kind of feedback does Lumo Lift provide?
Lumo Lift provides several kinds of feedback to help you sit better, stand taller, and feel amazing. Throughout the day, Lift will send you periodic push notifications with personalized insights and recommendations. Open the Lift app to view your daily step count, calories burned, and how long you’ve spend in awesome, confident posture. When you’re ready to get some posture coaching, simply turn on Coach Vibrations and get gentle reminders when you slouch to help you sit and stand tall throughout the day.

Is Lumo Lift Water-Resistant?
Yes, Lumo Lift is highly sweat- and water-resistant. However, it is not fully waterproof, so please do not submerge your Lumo Lift in water.

What is the warranty?
We offer a 365-day warranty that covers any defects in material or workmanship that arise during the intended use of the product. Please click here for full warranty information.