An Update from Lumo CEO, Monisha Perkash


Dear Lumo Lift community,

First of all, I would like to thank each and every one of you for your support of Lumo Lift. We have been thrilled and humbled by the tremendous response we have received.

That said, I know that the process of crowd-funding and pre-orders has had numerous frustrations, both for us and for our customers. Due to the high demand for Lumo Lift, we experienced several unexpected and unavoidable delays. We really did try to release timelines that we thought were accurate, but were not able to fully predict everything that goes into the building of a brand new product.

In the spirit of transparency, we have hit a couple of glitches with some of the components of our remaining Lumo Lift orders. One problem affected specific sensor colors, which is why some of you have not received your order despite being among our earliest supporters.  We want to make sure that we ship you the best possible product, rather than something that might not meet our high quality standards. As a result, we have had to delay our shipment of your Lumo Lifts.

However, we are pleased to announce that we have found solutions to the issues at hand and are moving into production for these remaining orders. Your Lumo Lift will ship within the next 3-5 weeks.

We hope that you can accept our sincere apologies for the frustration that this has caused.

Thank you again for your patience and support throughout this journey.

Monisha, Co-Founder & CEOAll the Best,

Monisha Perkash, CEO

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About Tansy

Tansy wears research, public relations and partnership hats at Lumo BodyTech. She is passionate about harnessing technology to support personal behavior change. Tansy’s background is in wearable tech and social entrepreneurship. She graduated from the University of Colorado with a BA in Social Marketing.


  • Cory Phelps
    Cory Phelps

    What about the Windows App? Is there any at least TENTATIVE date for the release? I didn’t cancel my order because I trusted there would be a quick response, especially considering the amount of people that were frustrated with the (basically) cancellation of the Android app..

    • The Lumo Team
      The Lumo Team

      Hi Cory,

      We are planning to launch the Windows 7+ App later this year!


  • Ed


  • Kwithanh

    I received my email asking for my shipping address back in August, but have not yet received a tracking number or a package. How can I tell when I will receive my lift? I did not request any special color, so I’m not sure if I would be part of the group mentioned in this post.

    • LUMOback

      Hi Kwithanh,

      The white sensors were the ones that experienced a delay, so this is probably what you ordered. You will receive a tracking number as soon as your package leaves our warehouse.


  • Sandy

    Just received my Lumo Lift yesterday and I am already loving it! It is super simple to use and the information that you have provided on your website is very helpful. I can’t wait to wear it today for the first time!

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