Why We Chose to Focus on Our Desktop App
Dear Lumo Supporter,
Thank you so much for purchasing Lumo Lift! We are so excited to begin shipping Lifts in a few weeks and couldn’t have done it without you.
We are also excited to announce that this Fall, we will be releasing a Desktop app for Windows 7+ and for Mac computers with Bluetooth Low Energy (BLE). With our Desktop app, you will be able to track your progress and check your posture in real-time while you work. No need to use your phone at the office!
As a small team, we have to carefully prioritize our products. Therefore, we have decided to postpone the release of our Android app and focus instead on optimizing our iOS and Desktop apps. While we recognize that this may be disappointing for some customers, we believe that these apps will best meet the needs of our community. Unfortunately, Google’s native BLE technology is relatively young, which has made it difficult to build an Android app that meets our high standards of performance and reliability. However, we believe that our Desktop app will provide a great user experience.
If you have a compatible Apple mobile device, you will be able to use your Lumo Lift with our iOS app as soon as you receive your Lift. Our Desktop app will be released this Fall and will allow Windows 7+ users and Mac users with Bluetooth 4.0 compatible computers to connect to their Lift sensors right from their computers.
We appreciate your understanding, and thank you again for all of your support. We hope that you’ll love our Desktop app experience and we stand by our promise of complete customer satisfaction, so please contact us at email@example.com if you have any concerns.
Lumo BodyTech Co-Founder and CTO